Reference

Our Privacy Policy: What We Collect and Why

When you open an account with situs123 login and deposit through DANA, OVO, GoPay or QRIS, we collect only the information we need to verify your identity, process…

Account verification dataPayment and withdrawal recordsDevice and login history
situs123 login Our Privacy Policy: What We Collect and Why
REACH OUT ANYTIME

How to Contact Us About Your Privacy

Live Chat Open the chat widget in the bottom-right corner of your account dashboard. Our team responds during business hours to answer questions about what data we hold on your profile.
Email Support Send your privacy request to [email protected] with your account username. We reply within two business days with details on your stored information.
Account Settings Go to Settings > Privacy in your account menu to review what personal details we have on file and request corrections or updates to your profile.
SECURITY MEASURES

How We Protect Your Data

Encrypted Connections

All data sent between your device and our servers is encrypted using TLS 1.2 standard. When you log in from Yogyakarta or anywhere else, your password and payment details travel through a secure tunnel.

Payment Information

We do not store your full DANA, OVO, GoPay or QRIS credentials on our platform. Deposit and withdrawal transactions are processed through tokenised payment gateways that never expose your account details to our servers.

Data Retention

We keep your personal information only as long as your account is active. After you request account closure, we retain records for seven years to comply with local anti-fraud and financial regulations.

Access Controls

Only authorised staff members can view your data, and only when needed to process your requests or investigate suspicious activity. We log all internal data access for audit purposes.

Cookie & Tracking

We use cookies to remember your login session and device preferences. You can disable non-essential cookies in your browser settings; essential cookies are required to keep your account secure.

Third-Party Sharing

We never sell your personal information. We share data only with payment processors, fraud-prevention partners and legal authorities where local law requires it. You can request a list of our data-sharing partners.

Your Privacy Questions Answered

Yes. Send an email to [email protected] with the subject 'Data Access Request' and your account username. We'll compile a full export of your personal information, transaction history and login records within ten business days at no cost.

We retain DANA, OVO, GoPay and QRIS transaction records for seven years for tax and fraud-prevention compliance. Account balance history and transaction details appear in your account dashboard indefinitely, but raw payment credentials are discarded within 30 days of withdrawal completion.

We only email you about account activity, withdrawals, security alerts and support responses. Marketing messages are opt-in; you can disable them in Settings > Notifications. We never call or text unless you contact us first.

We notify you immediately via email if we detect unauthorised login attempts or unusual activity on your account. We'll help you reset your password, review recent transactions and may freeze your account while we investigate. Your data is protected by the same encryption whether your account is active or suspended.

We follow data handling practices that align with Indonesian regulations. We process your information only for account management, fraud prevention and legal compliance where local law permits. Where access or eligibility is discussed, it depends on local law.

You can request deletion of optional profile data like nickname or account photo within Settings > Privacy. Mandatory identity information (name, email, DOB) cannot be deleted while your account is active because we need it for payment verification and regulatory compliance.

We log your device type, operating system, browser and IP address every time you log in. This helps us spot unusual access patterns, protect you from account takeover and notify you if we see login attempts from new locations. You can review all your login activity in Settings > Security.